iiSolutions SMS Technical Support – Privacy Policy
Introduction:
iiSolutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information collected through our SMS technical support service.
Information We Collect:
-
Personal identifiers such as your mobile phone number and name
-
Communications between you and iiSolutions through SMS
-
Support ticket information and device/technical details you choose to provide
How We Use Your Information:
-
To communicate with you regarding technical support requests and updates
-
To improve our customer support services
-
To fulfill legal and regulatory obligations
Information Sharing:
-
iiSolutions will not sell or rent your personal information with third parties.
- Information may be disclosed as required by law or in response to lawful requests by public authorities
Message Frequency & Opt-Out:
-
Message frequency depends on your support cases and communications with our team
-
To opt out, reply STOP at any time
-
For help information, reply HELP
Data Security:
-
We employ reasonable security measures to protect your information against unauthorized access, alteration, or disclosure
-
Access to personal information is limited to authorized iiSolutions personnel
Your Rights:
-
You may request access to or deletion of your information by contacting support@iiSolutions.net
-
You have the right to update or correct your information
Children’s Privacy:
-
Our services are not directed to children under 13; we do not knowingly collect personal information from children under this age
Changes to Privacy Policy:
-
iiSolutions may update this Privacy Policy from time to time. Changes will be communicated via SMS and/or posted on our website.
Contact Us:
For questions or concerns about this Privacy Policy or how your information is handled, contact us at support@iiSolutions.net.
By opting in to iiSolutions SMS Technical Support, you acknowledge that you have read and agree to this Privacy Policy.
